Limited Warranty

Marantz Limited Warranty


Marantz America, LLC (“Marantz”) warrants the following Marantz Products for the period indicated of 5 years:

  • MODEL 40n, CD 60, CINEMA 30/40/50/60/70s, PM10, AV 10, AMP 10, SA10, MODEL M1, MODEL M4, MODEL 50, CD50n, STEREO 70s
  • Turntables (TT-15S1) 5 years (with exception of the cartridge)

Marantz America, LLC (“Marantz”) warrants the following Marantz Products for the period indicated of 3 years:

  • AVRs: SR8015, SR7015, SR6015, SR5015, NR1711, NR1510, AV8805A, AV7706, MM8077, MM7055, MM7025
  • Amplifiers: PM7000n, PM8006, PM6007, MODEL 30  
  • CD Players/Mini: SACD 30n, CD6007, MCR612

Warranty exceptions:

  • Optical Pick-ups and/or CD-Drive Mechanisms are only warranted for 3 years.
  • Needles and/or cartridges carry a 30 day warranty on the part only - no warranty covering labor charges is provided on the needle or cartridge. Since the part is user replaceable, the purchaser is responsible for any associated labor charges to replace this part.
  • Defective needles and/or cartridges must be returned to Marantz as proof of defect for the replacement to be issued during the warranty window.

  

What is covered and what is not covered:

Except as specified below, this warranty covers parts and labor to correct all defects in materials and workmanship. The following are not covered by the warranty:

1. Damage, deterioration, malfunction or failure to meet performance specifications resulting from:

  • Accident, acts of nature, misuse, abuse, neglect or unauthorized product modification.
  • Improper installation, removal or maintenance, or failure to follow instructions supplied with the product.
  • Repair or attempted repair by anyone not authorized by Marantz to repair the product.
  • Any shipping damages of the product (claims must be presented to the carrier).
  • Any cause other than a product manufacturing defect.

2. Cleaning, initial set-up, check-ups with no defects found, or charges incurred for installation, removal or reinstallation of the product.

3. Any product on which the serial number has been defaced, modified or removed.

4. Accessories, including but not limited to, batteries, cables, mounting hardware and brackets, cleaning accessories, antenna and detachable power cords.

5. Warranty is void if purchase was made from anyone other than an authorized Marantz dealer.

Who may enforce the warranty?

This warranty may be enforced only by the original purchaser and is not transferrable.

What we will pay for:

We will pay for all labor and material expenses for items covered by the warranty. Payment of shipping charges is discussed in the next section of this warranty.

How you can obtain service :

  • If your unit needs service, contact Marantz customer service. We will advise you of the name and location of one or more authorized Marantz service centers from which service can be obtained.
  • Marantz will pay for shipping charges if it is necessary to ship the product for service as long as the warranty is verified by Marantz or a Marantz authorized service facility. We will pay the return shipping charges to any Authorized service Center within the United States, its possessions or territories.
  • Whenever warranty service is required, you must present a copy of the original dated sales receipt or other proof of date of purchase.

Limitations of implied warranties

All implied warranties, including warranties of merchantability and fitness for a particular purchase, are limited in duration to the length of this warranty.

Exclusion of damages

Marantz liability for any defective product is limited to repair or replacement of the product at Marantz’s option. Marantz shall not be liable for damage to other products caused by any defects in Marantz products, damages based upon inconvenience or loss of use of the product, or any other damages, whether incidental, consequential, or otherwise.

How the law relates to the warranty

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Marantz America, LLC


During peak call-in times or for after-hours support, please use our online FAQ database.